03 Jun HR Hot Topics For Aspiring Leaders

By Jackie Sue Griffin, MBA, MS

Despite the numerous challenges the global pandemic has presented to nonprofits, organizational leaders, both established and aspiring, have plenty to look forward to as we move through 2021.

Here are a few HR trends for this year and beyond that, leaders in every area of operations should be aware of:

1. A Fresh Focus on the Human Element

Organizations can’t function when their people aren’t adequately taken care of. It is the responsibility of every leader—from the executive suite to the department head to the team lead—to focus on individuals.

If nothing else, in the past year, we’ve seen the necessity of acknowledging and embracing our humanity at work. Since this year is sure to bring its own hurdles as we transition into a new normal, it’s crucial to have an empathetic, human-focused mindset.

If you want to be a good leader, ask yourself:

• Am I leading with kindness, empathy and compassion?
• Am I having challenging conversations about inclusion, diversity and equity? What am I doing about it?
• Am I talking about well-being in our organization—not just physical well-being, but also mental and financial health and social connections?
• Am I giving and requesting regular feedback?
• Am I a people advocate, willing to put people before the organization?

2. Automation of Key HR Functions

The uncertainty and instability of last year brought nonprofits a myriad of unforeseen complications. On top of that, many teams had to work with fewer teammates and resources to get their job done. Fortunately, there are new tools available to ease previously complex functions. Whether it’s a snappy applicant tracking system, a more fully featured human resources information system or an engaging employee recognition platform, the right tools can make all the difference.

3. Enhanced Workplace Flexibility

Last year, organizations were forced to adapt to new ways of operating, including working from home, additional procedures for interacting with donors or significant adjustments to working with communities. Remote and flexible working arrangements went from optional to necessary for many. Now that people have seen the benefits of this type of work, leaders shouldn’t assume it will fade away. Retaining and attracting top talent is sure to require some changes to your previous working arrangements, whether that’s remote positions, hybrid working models, flexible scheduling or other innovations that keep your organization attractive to staff and donors.

4. Increased Reskilling

Since the pandemic started, millions of people have lost their jobs while organizations had to adapt their operating models to meet new demands. Nonprofits need teams with the right skills to stay innovative. This is the right time to future-proof your organization by investing in reskilling and cross-training now.

5. Integration of New Technologies

Last year’s events have forced the adoption of technologies in a way—and on a scale—few could have predicted. The abrupt shift required the integration of new technologies into nearly every aspect of work. Innovation and automation will continue to play a big role in the new normal; a good leader acknowledges that everyone faces unique challenges and works on supporting team members as they become more accustomed to new tools and ways of communicating.

Organizational and individual success in the decade ahead will require you to deliver positive experiences to all who engage with your organization, from employees to donors. Leaders who actively consider the implications of these trends will be better prepared to meet future challenges.